The Service Management solution is based on ITIL principles and can be customised for our client’s requirements. It adapts to the needs of digital businesses and provides the ability to manage multiple customers, contracts and SLAs as well as the infrastructure and software.
Customer Relationship Management
Our cloud based CRM system helps manage your customer data. We offer the solution as a service on an opex model thus avoiding huge software licence and maintenance costs. Our system is designed to improve revenues and profitability, reduce costs and increase customer loyalty through deep analytics across all aspects of the customer experience.
Enabling Solutions skilled resources are able to install and customise your server infrastructure together with the relevant operating systems be it Windows Server or a Linux variant. In addition we are able to virtualise your infrastructure using any of the virtualisation stacks available on the market.